![]() ![]() Some airfares or services must be paid in full at the time of booking. Final payment is required no less than 45 days prior to departure unless otherwise stated. ![]() The service provider may require further deposits. A valid government issued ID is required for travel within the USA, however depending on the State of departure or arrival, a passport may be required instead of a driver’s license.ĭEPOSIT AND FINAL PAYMENT | You will be required to pay a minimum deposit per person when booking depending on the accommodations. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports and visas, which meet the requirements of immigration and other government authorities at every destination. Please check that your passport is valid for 6 months or longer than your intended travel time. PASSPORTS & IDs | All individuals departing from the United States of America must be in possession of a valid passport. Travel Protection rate is different per vendor and trip. Any insurance claims that may fall under the relevant travel insurance policy must be submitted to the insurance company identified in the policy. Beyond Borders Tour & Travel is not an insurance company and has no responsibility for the submission, payment or adjustment of any insurance claims. TRAVEL PROTECTION | For your protection, we strongly recommend that you purchase trip cancellation protection and/or travel accident insurance. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standard. Beyond Borders Tour & Travel does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, cruise line operators and hotels. We will contact you if we have any pressing concerns.īeyond Borders Tour & Travel acts as a travel agency only. Response time is 1 hour when communicating through email, text, or the client portal. Clients can also schedule phone consultations. The preferred method of communication is email, text message, or through the client portal. No inquiries will be sent out on the weekend. Saturday is reserved for only booking trips. Our regular client hours are 7AM - 7PM EST Monday - Friday. For emergencies within 72 hours of departure or while you are traveling, please call 90. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), client(s), and/or purchaser(s), collectively as ("You" and "Traveler"), and Beyond Borders Tour & Travel LLC ("We", "Us") pursuant to the following terms and conditions (“Terms”, “Agreement”):īeyond Borders Tour & Travel provides client-only support with extended hours. If your items are damaged during shipping Beyond Borders Tour & Travel will replace them for FREE. We are not liable for any delayed shipments. Tracking numbers will be sent out via email once the order is shipped. Orders placed after 2:00 pm will be processed on the next business day. All orders will be processed and shipped Monday - Friday, excluding holidays when the USPS is closed. Items on our website are available and ready to ship in 1-3 business days. Beyond Borders Tour & Travel can give you a store credit or send you a replacement item if you aren't satisfied with your purchase. Due to COVID-19, Beyond Borders Tour & Travel DOES NOT do exchanges. If the item is no longer available, you will have the option of selecting another item at the same value. ![]() Items that are damaged during shipping will be replaced by Beyond Borders Tour & Travel at no additional cost. ![]() We will replace the items and the proof will be used for our claim with USPS. If your items arrives damaged, please contact us immediately and send us proof of damaged item. ![]()
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